Because a giant portion of Tumblr is a bunch of retards. Not everyone mind you, since I believe that there also is a good deal of normal people there, but as I said, a good bunch. It is very simple when one knows how they function.Why is the IF space especially on tumblr so hateful? And why anecdotally do the most hateful and illiterate people happen to be fans of the most sloppily and poorly written IFs? Almost every time I see an author and their fans being the most rude their writing isn't even all that good. It's also sad that a community based off of reading text games cannot properly read and assume they can read emotions and tone through text even though that isn't possible. So someone online, anon or not, can simply ask if blank is in the game (no, this is not about the poly incident) or will be and a overly defensive, chronically logged into tumblr, dashboard-addicted fan of theirs will jump in to defend the author when nothing needed to be defended. If you or your fans are rude your writing should be phenomenal otherwise that's just embarrassing. I'm honestly shocked that authors who called out the community on the cog forums and said they will never have a forum there have not also called out the overall tumblr IF community for, depending on the individual IF/Author, being just as terrible.
It does kind of make sense though when you figure out that a lot of IF fans are fans of a particular game series that was once voted as a top 5 worst fandom on tumblr...
They all function solely based on emotion, and nothing else. They will fill the void that they get from real life by reading some bullshit, and then they'll become simps for that particular writer. After that, the said author becomes like a cult figure for them, since they are all just parasocial like that. So whatever the said writer says or does, they'll all jump to their defense, but even that has some dumb limits.
So yeah, they don't use their minds at all, which is basically the reason for what you described.
For example, I've seen Suevi writer lose their absolute ****ing mind over some ask that was just that. A regular ask. But I guess I'm wrong, and somehow the ask told them to go **** themselves in some very secretive way, hence the reaction to it. And then, the friends of the writer and their readers all just to defend them, like, huh?
Or hell, CC will get an ask along the lines of, when will we get an update, which she'll answer by the famous "when I fell like it, leave me alone. lol" and her dogs will be like yes queen, tell em. Like common.
In future, I recommend posting screenshots, so we can all have a laugh on their expense